https://snowservers.com/status2026-10-18T12:00:00ZSnowServershttps://snowservers.com/status#incident-2026-10-182026-10-18T12:00:00Z<p>Our hosting provider restarted the physical machine our server runs on for planned maintenance. The server shut down cleanly at 11:26 and was back at 11:37 (Central European Summer Time), so everything running on it was offline for about eleven minutes: the control panel, Discord bots and customers&#x27; websites. The SnowServers website itself is hosted elsewhere and stayed up. Bots and websites started again on their own. No data was lost. The restart also applied a pending kernel update.</p><p>Affected: Control panel, Discord bots, Customer websites. Impact: About 11 minutes.</p>https://snowservers.com/status#incident-2026-08-282026-08-28T12:00:00Z<p>While services were being moved onto the new server, it lost its connection to the internet several times over about two hours. The server itself kept running; the fault was in the provider&#x27;s network, where the gateway stopped routing traffic. No data was lost. A monitor now checks the connection every minute, so any repeat is timed and reported straight away.</p><p>Affected: Control panel, Discord bots. Impact: Intermittent drops over about two hours.</p>